Try At Home



FAQ
sent right to your door. Whether you're trying on for style or size, our Try at Home program helps
make sure you feel confident in your purchase online.
For bridal Try at Home only, you can apply the sample cost (up to $45) to the purchase of your dream dress!
For bridal Try at Home only, you can apply the sample cost (up to $45) to the purchase of your dream dress!
Drop off the samples at your local FedEx within 7 days of delivery. If you want to extend your time with the dresses, contact our customer service team.
If you love the dress you tried on, the try at home sample is available for purchase to you at a 20% discount. Please reach out so our dedicated customer service team can help you with the next step
If you love the dress you tried on, the try at home sample is available for purchase to you at a 20% discount.
Before you decide to purchase, please examine the gown for any defects and make sure it is the correct style, color, and size for you. You must purchase the dress BEFORE returning any of the additional dresses in the order. All sales are final for any Try at Home sample purchased.
Please reach out so our dedicated customer service team can help you with the next steps!
If you misplace your return label, please reach out to us at hello@averyaustin.com and we’d more more than happy to help!
Please also note that Try-At-Home samples must be returned in the original condition they were received, with all tags affixed. Samples are only meant for try on purposes so if they come back damaged, you may be charged a fee to fix the damage or replace the dress entirely if the damage cannot be fixed (ex. stains, tears, strong odors, etc.) If the damage is severe, the cost will include the full retail price of the dress.